George is co-founder and president Lean Leadership Institute, based in Winnipeg, Canada. LLI is an international coaching-services company founded in 2013. An engineer and entrepreneur, George visits Japan each year with Norman Bodek, Paul Akers, and Ritsuo Shingo for a deeper understanding of lean. He has the pleasure of videotaping the entire tour for training and development purposes. George trains students in an online setting where he introduces the Toyota Way, Toyota Kata and Harada Method bodies of knowledge. He has students in Belgium, Switzerland, Canada, USA, Australia, and has just published a book with Jeff Liker that received the Shingo Research Award. That book has now been translated into 8 different languages.
President and CEO
Jeffrey K. Liker
Partner & Senior Advisor
Dr. Jeffrey K. Liker is a Partner of the Lean Leadership Institute, and Professor of Industrial and Operations Engineering at the University of Michigan. His on site consulting firm is Liker Lean Advisors – a network of top-notch practitioners who consult, coach and teach in The Toyota Way.
Partner & VP - USA Operations
As a Lean Six Sigma Master Black Belt, Tom is a proven Lean Six Sigma operations leader with more than 25 years of experience working with a diverse range of clients in manufacturing and distribution. His focus on accountability through metrics allows him to focus closely on financial analysis and evaluation of product costing, value stream mapping and continuous improvement. He influences, persuades and motivates people at all levels to grow. As part of his consulting work, he coaches sales teams, helping them identify new opportunities by focusing on quality and continuous improvement.
Partner & VP - China Operations
Dr. Cai is a senior lean consultant, working with Liker Lean Advisors, LLC, founded by Professor Jeff Liker of University of Michigan, in lean consulting worldwide in past 10 years. Charles is specialized in The Toyota Way, Toyota Production System (TPS), lean thinking, on site lean tool applications and lean leader development.Read More
Partner & VP - Belgium Operations
Jim is a certified Six Sigma Master Black Belt, Lean Manufacturing Expert, and Harada Method Master trainer, and inventor of 3 patents. He worked 10 years in automotive (Johnson Controls), and has 10 extra years of experience in 6S, Lean, Continuous Improvement, Quality, Plant Management and R&D in textile/artificial turf business. Jim is an innovator, pioneer and change agent focusing on the human side. In the near future Jim plans to write/translate Lean experiences in dutch.
Partner & VP - Canadian Operations
As a values-based leader, project manager and transformation strategist, Chad Bisko has been driving change for growth-oriented companies for 15+ years. His proven cross-industry experience in aerospace, manufacturing, service and other industries has given him a unique perspective on change management, and he consistently inspires teams and eliminates operational and supply-chain inefficiencies to propel organizations to the next level of performance.
Partner - The Netherlands Operations
With a background in engineering, Arnout began his career by applying Lean Manufacturing techniques in an automotive setting, with Mitsubishi and Volvo. Arnout joined a Lean consultancy firm in 1999. For almost two decades, he has supported and guided organisations on their Lean journeys.Read More
Arnout specialises in inculcating a culture of continuous improvement, while incorporating a wide range of process improvement, change management and systems thinking techniques. His focus is on the support leaders and coaches on their lean journey.
Partner - Canadian Operations
Lori is Co-Owner and President of Payne Consulting & Coaching Inc. specializing in quality, service & innovation in Aerospace, Industry and Health Care. Introduced to Lean over twenty years ago in the maintenance of Gas Turbines, Lori has participated and led dozens of business process redesign, and international projects; coaching teams and persons to solve complex situations.Read More
Lori also acts as a representative for her community in Manitoba’s Interlake Regional Local Health Improvement Group and raises Aerospace career awareness with Women in Aviation.
Partner & VP - Italian Operations
Marco is a senior business leader with a background in Biological Sciences and MBA, has managed, coached and developed many people during 20 years of career as manager in the pharmaceutical industry and awards his results on this statement: “You grow business, when you grow people”.
He has an extensive experience people leadership, management and coaching in different business sectors and consolidated knowledge of strategy, organization, marketing, sales, supply chain and customer services processes.
His approach based on standing in workflow close to people and machines-offices and listen to customers accurately to better define, with Company Leaders, strategy, processes, organization and continuous improvement.
Partner & VP - Italian Operations
Bastiaan has a background in engineering and finance and has over 10 years of international experience in consultancy.
He’s an excellent conceptual thinker able to quickly analyse, structure and present complex business challenges in a comprehendible manner, engaging people to take the first step.
Bastiaan gives a lot of feedback, using the exact moment to guide the right way. He’s clear in what he expects from people and creates small loops of positive and negative feedback, building strong relationships and self-sufficient teams.
Stimulating and action orientated, knows to create enthusiasm and energy to bring Lean into practice and learn from it, time after time.
As a Lean Black Belt he is action oriented, having people try their ideas. “I believe that experimenting creates expertise, putting your ideas into practise. It also creates speed in improvement and innovation, unifying people with the new acquired knowledge and trust.”
Our Associates World Wide
Norman is a teacher, consultant, author and publisher, he founded Productivity Press, and is the Executive Vice-President of the Lean Leadership Institute. He has met with and studied the teachings of Deming, Joseph M. Juran, Philip B. Crosby, and Kaoru Ishikawa, and published the works of Yoji Akao, Taiichi Ohno, and Shigeo Shingo and 100 others. He has published over 100 Japanese management books in English, and teaches the Best of Japanese management at Portland State University.
Paul is founder and president of FastCap LLC, based in Bellingham, WA. FastCap is an international product development company founded in 1997 with over 2000 distributors worldwide. He catapulted into the business world when his knack for problem solving led to an invention, and eventually his own manufacturing business that started in his garage. Through a series of twists and turns he discovered Lean and the Toyota Production System (TPS) which helped to launch his business from the garage into the successful international product development company known as Fastcap.
Ritsuo Shingo is currently president of Institute of Management Improvement and senior advisor to the Lean Leadership Institute. Ritsuo is former president of Sichuan Toyota, China (a Start-Up), the first joint venture Toyota established in China to produce the Toyota Coaster, a mini bus. Ritsuo had a very unique career at Toyota as he was responsible for start-up projects. He was also involved in NUMMI (California, Kentucky, and United Kingdom) and GAC-Hino (China).
Charlie is an internationally renowned Lean implementer, trainer and Shingo Prize winning author with over 35 years experience in Materials and Operations Management. He has consulted with manufactures, hospitals, government agencies and other service industries. He has currently published Leveraging Lean in Healthcare Series, One-Piece Flow vs. Batching, Card Based Control Systems For A Lean Work Design, and the Lean Practitioners Field book.Read More
Bob is recognized as a leading authority on OEE and is author of ‘Overall Equipment Effectiveness: A Powerful Production/Maintenance Tool for Increased Profits’, New York, New York: Industrial Press, 2001 (https://new.industrialpress.com/overall-equipment-effectiveness.html).Read More
Dr. Jacob (Jake) Abraham is Vice President (HRD) and Coach for the Lean Leadership Institute Inc.
Daniel Protzman is Director of Customer Solutions for consulting company, Business Improvement Group LLC. In addition to benchmarking companies around the world, Daniel has consulted with a multitude of clients including Foundries, Manufacturing companies and those in the Service and Healthcare Industries. Daniel is also the co-author of upcoming book, One Piece Flow vs Batching.
John Allwood is currently advanced manufacturing engineer for PGI MFG., which is a first tier supplier to Caterpillar; as well as Bosch, Meritor, and Parker Hannifin. He is also coaching a transformation to a LEAN Operating System, at PGI. The PGI team has put in place and is operating 5 fully functional single piece flow value streams. With John’s coaching, PGI has been rolling out the “Peru Production System” (PPS), established in January, 2015.
Harry Kenworthy is Principal & Manager of the Quality and Productivity Improvement Center (QPIC, LLC). He holds a B.S. in Materials Engineering and a MBA in Finance.
Daniel Stanley is the President and CEO of Alpha Academic Press, as well as the Vice President of Publications for the Lean Leadership Institute.
Richard Jungkind received his Mechanical Engineering degree from Ryerson University. He also has a diploma in Business Administration from Wilfred Laurier University.